1. Introduction

These Terms and Conditions (“Terms”) govern your use of the services provided by Best Skincare Clinic Limited (BSC), including treatments, consultations, online bookings, and website interactions. By using our services or website, you agree to these Terms in full.

If you do not agree, you must not use our services.

Company Information:

  • Legal Entity: Best Skincare Clinic Limited
  • Company Number: 12403880
  • Registered Address: 64c Roseville Road, Leeds, LS8 5DR, UK
  • VAT Number: 388338743
  • Email: info@bestskincareclinic.co.uk
  • Phone: +44 7414 599992

2. Services Provided

BSC offers the following services:

  • Skincare Treatments (facial, body, laser, advanced electrolysis)
  • Aesthetic Treatments and Anti-Aging Procedures
  • Professional Training and Workshops
  • Online Consultations and Support

All treatments are provided based on individual assessment by qualified practitioners.

3. Eligibility

  • Clients must be 18 years or older to book treatments without parental/guardian consent.
  • Minors require a parent/guardian to provide written consent.
  • BSC reserves the right to refuse service to anyone who may be at risk or unsuitable for a treatment.

4. Booking and Appointments

  • Appointments can be booked online, via phone, or in-clinic.
  • A valid email and phone number are required for booking confirmation.
  • BSC reserves the right to reschedule appointments due to unforeseen circumstances.
  • Booking confirmation does not constitute medical advice. Initial consultation may determine suitability.

5. Payment Terms

  • Full or partial payment may be required at the time of booking.
  • Payment methods: Credit/Debit card, Bank Transfer, Online Payment.
  • Prices are subject to change; confirmed bookings will be honoured at the quoted price.
  • All fees are exclusive of VAT, unless stated otherwise.

6. Cancellation & Refund Policy

Cancellation:

  • A minimum of 48 hours’ notice is required for cancellations.
  • Missed appointments or cancellations with less than 48 hours’ notice may incur 100% charge of the booking cost.

Refunds:

  • No refunds are available once treatment has commenced.
  • Refunds may be considered in exceptional circumstances at the sole discretion of BSC.

7. Health & Safety

  • Clients must disclose full medical history before treatment, including allergies, skin conditions, medications, or prior procedures.
  • BSC practitioners assess each client individually; treatments may be modified or declined if deemed unsafe.
  • Clients must follow pre- and post-treatment instructions provided by BSC. Failure to do so may affect results and liability.

8. Risks and Disclaimer

  • Results of treatments may vary depending on age, health, lifestyle, and individual response.
  • BSC provides treatments for physical and/or psychological indications only after assessment.
  • We do not guarantee specific outcomes; all procedures are subject to professional judgment.
  • BSC is not liable for adverse reactions caused by failure to follow advice or undisclosed medical conditions.

9. Privacy & Data Protection

Your personal data will be handled according to our Privacy Policy, compliant with UK GDPR, DPA 2018, and PECR.

  • Information may include identity, contact, payment, health data.
  • Data is used solely to provide services, manage appointments, and for marketing with consent.
  • For full details, see our Privacy Policy: [Privacy Policy Link]

10. Intellectual Property

  • All content on the BSC website, including logos, images, text, and designs, is owned by BSC or used with permission.
  • You may not copy, reproduce, or distribute any content without written consent.
  • Client photos or videos may only be used with explicit consent for marketing or educational purposes.

11. Limitation of Liability

  • BSC is not liable for indirect, incidental, or consequential damages.
  • Liability is limited to the value of the treatment provided, except where prohibited by law.
  • BSC is not responsible for loss or damage due to unauthorized access to client accounts or data.

12. Third-Party Services

  • BSC may recommend or use third-party products.
  • BSC is not responsible for the quality, safety, or performance of third-party services or goods.
  • Links to external websites are provided for convenience; BSC does not endorse external content.

13. Complaints Procedure

  • Complaints should be directed to info@bestskincareclinic.co.uk or via our contact form.
  • BSC aims to acknowledge complaints within 48 hours and resolve within 30 days.
  • You may escalate unresolved complaints to the ICO for privacy concerns: www.ico.org.uk

14. Governing Law & Jurisdiction

  • These Terms are governed by the laws of England and Wales.
  • Disputes will be resolved by courts in England unless otherwise agreed.

15. Changes to Terms

  • BSC reserves the right to update or modify these Terms at any time.
  • Clients will be notified of significant changes by email or website notice.
  • Continued use of services constitutes acceptance of updated Terms.

16. Contact Information

UK Clinic:
64c Roseville Road, Leeds, LS8 5DR, UK
+44 7414 599992
info@bestskincareclinic.co.uk

Pakistan Clinic:
384 B, B Block Faisal Town, Lahore, Pakistan
+92 332 4265366
info@bestskincareclinic.co.uk

Opening Hours:

  • UK: Mon–Sat, 09:30–17:30
  • Pakistan: Sat–Sun, 09:00–17:00